Milani Boutique is committed to protecting the privacy of your personal information and comply with our obligations under the Australian Privacy Act 1988 (Cth). 

Our Privacy Policy sets out how will collect, use and disclose personal information about our customers, suppliers (and their employees) and people who apply for employment with us. It also explains how to contact us if you have any questions about the management of your personal information or would like to access the personal information we hold about you. Milani Boutique owns or has permission to use the intellectual property rights in its website and its content. We may amend this Policy at any time by posting the updated version on our website.  All such rights are reserved.

What information will we collect:

We will only collect your data to ensure you are getting the best experience.    

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.  

We collect information from you when you register on our site, place an order or subscribe to our newsletter.   You are welcome to visit our site anonymously. 

When placing an order or registering with our site, as appropriate, you may be asked to enter your: name, phone number, mailing address, e-mail address, mailing address and payment  (credit card) information.  We may also collect additional information about customers, including purchase history, location and preferences.

In some instances, we may also collect your ID, such as a drivers licence.

We may also collect demographic information, which is not unique to you, such as your postcode, age, gender and shopping preferences, interests and favourites. When you visit our websites, we may also collect information about your computer, including your IP address.

We will also collect information about your use of our website using cookies. You can choose to decline cookies, but if you do so, you may not be able to fully experience our online interactive features.

We may also collect additional information if you contact us for customer support. Some of the ways we will capture additional information is via order forms, enquiries, complaints, warranty cards, customer rewards programs, customer satisfaction surveys, feedback cards, customer competitions.

Collection of data 

Collecting and storing information about our customers is essential to tailoring our customer service program to ensure you are receiving the best possible experience. 

When you visit Milani Boutique, our servers will automatically record information that your browser sends whenever you visit our website.  This data may include:

  • Your computer's IP address
  • The type of browser that you are using
  • The webpage you were visiting before you came to our site
  • The pages within the website that you visit
  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

  • This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

    Protecting your information

    Your information belongs to you. Milani Boutique is 100% committed to protecting your privacy and security.  We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. 

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. 

    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Disclosing your information

    We do not sell, trade, or transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential  Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. 

    We will only disclose information about you to third parties when we are legally required to comply with the law and share your personal information.  We will tell you in advance, unless we are legally forbidden.    We may also release your information when we believe release is appropriate to enforce our site policies or protect ours or others’ rights, property or safety.

    We may occasionally transfer your personal information to organisations located overseas, for example where we use service providers based overseas; you have requested a product or service that involves an international element; we need to comply with foreign legal or regulatory requirements; or an international payment has been made.

    We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:  We use Shopify to power our online store.  You can read more about how Shopify uses your Personal Information here:

    Children’s Online Privacy Protection Act Compliance (COPPA) 

    Milani Boutique is in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not intentionally collect any information from any person under the age of 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.  If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.  

    Google Analytics & Google AdWords Behavioural Advertising: 

    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Milani Boutique use Analytics Remarketing with Google Analytics, and AdWords Remarketing with Google AdWords to advertise online. Third-party vendors, including Google, may show marketing ads on sites across the Internet. This could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.   Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the website. Milani Boutique and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on someone's past visits to our website, and to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

    Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.  You can read more about how Google uses your Personal Information here:

    You can also opt-out of Google Analytics for Display Advertising and customise Google Display Network ads here:

    We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).   

    For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

    Your Consent:

    By using our site, you consent to our privacy policy.

    Changes to our Privacy Policy

    Milani Boutique owns or has permission to use the intellectual property rights in its website and its content. We may amend this Policy at any time  in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons by posting the updated version on our website.  All such rights are reserved.  

    If your details change, remember to to update your account and marketing preferences  so we continue to provide you with our best service.  

    Contacting us:

    For more information about our privacy practices, if you have questions regarding this privacy policy, you may contact us using the information below.  


    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.  

    Last updated: 26.01.2021