Milani Boutique is committed to protecting the privacy of your personal information and comply with our obligations under the Australian Privacy Act 1988 (Cth).
What information will we collect:
We will only collect your data to ensure you are getting the best experience.
We collect information from you when you register on our site, place an order or subscribe to our newsletter. You are welcome to visit our site anonymously.
When placing an order or registering with our site, as appropriate, you may be asked to enter your: name, phone number, mailing address, e-mail address, mailing address and payment (credit card) information. We may also collect additional information about customers, including purchase history, location and preferences.
In some instances, we may also collect your ID, such as a drivers licence.
We may also collect demographic information, which is not unique to you, such as your postcode, age, gender and shopping preferences, interests and favourites. When you visit our websites, we may also collect information about your computer, including your IP address.
We will also collect information about your use of our website using cookies. You can choose to decline cookies, but if you do so, you may not be able to fully experience our online interactive features.
We may also collect additional information if you contact us for customer support. Some of the ways we will capture additional information is via order forms, enquiries, complaints, warranty cards, customer rewards programs, customer satisfaction surveys, feedback cards, customer competitions.
Collection of data
Collecting and storing information about our customers is essential to tailoring our customer service program to ensure you are receiving the best possible experience.
When you visit Milani Boutique, our servers will automatically record information that your browser sends whenever you visit our website. This data may include:
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
Protecting your information
Your information belongs to you. Milani Boutique is 100% committed to protecting your privacy and security. We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Disclosing your information
We do not sell, trade, or transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required.
We will only disclose information about you to third parties when we are legally required to comply with the law and share your personal information. We will tell you in advance, unless we are legally forbidden. We may also release your information when we believe release is appropriate to enforce our site policies or protect ours or others’ rights, property or safety.
We may occasionally transfer your personal information to organisations located overseas, for example where we use service providers based overseas; you have requested a product or service that involves an international element; we need to comply with foreign legal or regulatory requirements; or an international payment has been made.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Children’s Online Privacy Protection Act Compliance (COPPA)
Milani Boutique is in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not intentionally collect any information from any person under the age of 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Google Analytics & Google AdWords Behavioural Advertising:
You can also opt-out of Google Analytics for Display Advertising and customise Google Display Network ads here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Milani Boutique owns or has permission to use the intellectual property rights in its website and its content. We may amend this Policy at any time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons by posting the updated version on our website. All such rights are reserved.
If your details change, remember to to update your account and marketing preferences so we continue to provide you with our best service.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
Last updated: 26.01.2021