SHIPPING INFORMATION

DELIVERY TIME FRAME

Please allow 1-2 business days for us to process and ship your order. While we usually ship your order the next business day, this can be delayed during busy periods such as sales and holidays.   

EXPRESS POSTAGE 
1-3 working days Australia wide.

Please note this will vary depending on whether you live in a rural or metro area.

STANDARD SHIPPING: 
QLD METRO: 1 - 2 business days 
QLD RURAL: 3 - 5 business days
Rest Of Australia: 3 - 6 business days 

Please note this is a guide as provided on the Australia Post website. 

INTERNATIONAL
We ship worldwide with Australia Post and offer STANDARD and EXPRESS options at checkout. All orders can be tracked on the Australia Post website using the tracking number we provide to you via email once your order has shipped. 

The below delivery time frames are based on the Australia Post website however are subject to change and possibly some delays due to COVID-19 

NEW ZEALAND
Express - 3-6 business days

Standard - 6-12 business days

USA & CANADA
Express - 7-15 business days

Standard - 10-20 business days

UK & IRELAND
Express - 6-10 business days

Standard - 9-15 business days

MAJOR EUROPE
Express - 7-13 business days

Standard - 9-20 business days

CHINA
Express - 6-10 business days

Standard - 9-17 business days

JAPAN, KOREA, THAILAND, MALAYSIA, HONG KONG:
Express - 5-13 business days

Standard - 10-20 business days

REST OF THE WORLD:
Express - 8-18 business days

Standard - 9-25 business days

CUSTOMS DUTIES AND TAXES ON INTERNATIONAL ORDERS
All customs duties and taxes are the responsibility of the customer. 


CORONAVIRUS IMPACT
Please note, these delivery time frames are an estimate we have been advised by Australia Post during Covid-19.    
Australia post is working hard to deliver as safely and quickly as possible, but the impacts of the pandemic are causing significant delays.  
Thank you for your patience and are not responsible for any delays.